Before using ADLINK's products, please read the user's manual and follow the instructions exactly. When sending in damaged products for repair, please attach an  RMA application form.

All ADLINK products come with a limited two-year warranty, one year for products bought in China.

• The warranty period starts on the day the product is shipped from ADLINK’s factory.
• Peripherals and third-party products not manufactured by ADLINK will be covered by the original manufacturers' warranty.
• For products containing storage devices (hard drives, flash cards, etc.), please back up your data before sending them for repair. ADLINK is not responsible for any loss of data.
• Please ensure the use of properly licensed software with our systems. ADLINK does not condone the use of pirated software and will not service systems using such software. ADLINK will not be held legally responsible for products shipped with unlicensed software installed by the user.
• For general repairs, please do not include peripheral accessories. If peripherals need to be included, be certain to specify which items you sent on the RMA Request & Confirmation Form. ADLINK is not responsible for items not listed on the RMA Request & Confirmation Form.

Our repair service is not covered by ADLINK's guarantee in the following situations:

• Damage caused by not following instructions in the User's Manual.
• Damage caused by carelessness on the user's part during product transportation.
• Damage caused by fire, earthquakes, floods, lightening, pollution, other acts of God, and/or incorrect usage of voltage transformers.
• Damage caused by inappropriate storage environments such as with high temperatures, high humidity, or volatile chemicals.
• Damage caused by leakage of battery fluid during or after change of batteries by customer/user.
• Damage from improper repair by unauthorized ADLINK technicians.
• Products with altered and/or damaged serial numbers are not entitled to our service.
• This warranty is not transferable or extendible.
• Other categories not protected under our warranty.

在使用本公司產品前，請務必詳細閱讀產品所附之使用手冊，並遵照敘述之使用方式操作。客戶在送修故障品的同時，應隨產品附上RMA申請單要求維修。

中國大陸地區可享「一年」維修服務，其他區域可享「兩年」維修服務。

• 保固期限以凌華出貨日期起算「一年」及「兩年」。
• 非凌華生產製造之產品及周邊產品，如無特別議訂，以原廠所提供之保固條件為主。
• 硬碟資料請客戶及經銷商送修前自行備份，本公司恕不代為救援、備份或資料移轉。
• 各類商（產）品送修前，請自行將送商（產）品內非法軟體移除，否則任何相關法律責任與本公司無關。
• 一般故障品，請勿附上任何配件。如需附配件時，請在RMA Request & Confirmation Form中詳註，如未詳註而遺失配件者，ADLINK概不負責。

若為下述情況，即使在保固期間內，本公司仍不提供上述之保固及維修服務：

• 未依操作手冊所提供之使用方法而導致損壞者。
• 個人運送、攜帶過程中造成摔落震動致使損壞者。
• 因火災、地震、水災、電擊、或其它天然災害、污染、或使用不當電源變壓器致使損壞者。
• 因不當儲存環境，如高溫度、高濕度、或近放於揮發性藥品等不當保存致使損壞者。
• 因電池耗損、更新電池電解液流出致使損壞者。
• 非經本公司技術人員維修或更改致使損壞者。
• 產品所附產品序號經過更改或破壞者。
• 本公司未列出之保固項目。

本公司產品使用上若有任何問題時，請隨時與本公司客服人員聯絡，或將您的問題  E-Mail至 : service@adlinktech.com。謝謝